SpringEdge's WhatsApp Business API lets you reach over 2 billion users on the world's most popular messaging app. Send transactional notifications with 98% open rates, automate customer support with intelligent chatbots, share rich media like images, videos, and documents, and drive sales with interactive buttons and product carousels. With end-to-end encryption, verified business profiles, and support for 40+ languages across 180+ countries, WhatsApp through SpringEdge gives your business a trusted, personal channel to engage customers at every stage of their journey.
Connect to Users with a Personal Touch
Deliver notifications, support, and marketing campaigns through the messaging
app your customers open 23+ times every day.
End-to-End Encryption
Every message is secured with end-to-end encryption from your application to the customer. HTTPS delivery with full data protection compliance.
Global Reach
Available in 180+ countries with 40+ language support. Reach customers anywhere in the world through their preferred messaging platform.
Verified Business Profile
Build trust with the green verified badge, your brand logo, business hours, website, and address — all visible on your WhatsApp profile.
RICH MEDIA
Rich Media Communication
Go beyond plain text and deliver immersive messaging experiences. Share high-resolution images, product catalogs, video tutorials, audio messages, PDF invoices, QR codes, and live location maps — all within the WhatsApp conversation.
Enrich your marketing campaigns with product carousels, promotional banners, and electronic tickets. Every message type is fully trackable with delivery and read receipts.
INTERACTIVE MESSAGING
Interactive Buttons & Quick Replies
Drive immediate action with call-to-action buttons, quick reply options, and list menus embedded directly in your WhatsApp messages. Customers tap to respond, visit a URL, make a call, or select from multiple options — reducing friction and dramatically increasing conversion rates.
Create dynamic message templates with up to 3 CTA buttons per message. Track button clicks, measure response rates, and A/B test different button configurations to optimize engagement.
NOTIFICATIONS
Transactional Notifications & Alerts
Send order confirmations, shipping updates, appointment reminders, payment receipts, and account alerts through pre-approved WhatsApp templates. With 98% open rates and near-instant delivery, your critical notifications never get missed.
When customers reply, seamlessly transition into a live support conversation. Handle inquiries, resolve complaints, and manage requests — all through the same WhatsApp thread, creating a unified customer experience.
AUTOMATION
WhatsApp Automation
Automate customer conversations 24/7 with intelligent chatbots that handle FAQs, process orders, manage bookings, and qualify leads — all without human intervention. When conversations require a personal touch, seamlessly hand off to live agents with full context preserved.
Build conversation flows with our visual builder, set up keyword triggers, integrate with your CRM and order management systems, and use AI-powered natural language understanding to handle complex queries automatically.
WhatsApp Messaging API for Enterprise
End-to-End Encryption
Messages are secured with HTTPS from your application to SpringEdge, and encrypted end-to-end from your business to the customer. Full GDPR and data protection compliance.
Global Reach Without Barriers
WhatsApp is available in 180+ countries. Reach customers wherever they are, through their preferred messaging app — no international SMS fees or carrier restrictions.
Enhanced Business Branding
Display your brand name, logo, website, business hours, and address on your verified WhatsApp Business profile. Build trust from the very first message.
40+ Language Support
Create message templates in any of WhatsApp's 40+ supported languages. Connect with customers in their native language for higher engagement and response rates.
Interactive Message Templates
Pre-approved templates with buttons, lists, and quick replies make it effortless for customers to respond, take action, or navigate to the information they need.
Unified Conversation Threads
Notifications and customer-initiated conversations flow through a single thread. Customers see one consistent brand experience — never a fragmented interaction.
Go Live on WhatsApp in Days, Not Months
We handle account verification, template approval, and integration.
You focus on engaging your customers.