The SpringEdge WooCommerce SMS plugin sends automated text messages to customers when their order status changes. From new order placement to delivery confirmation — every status update triggers a personalised SMS with order details.
Install it like any WordPress plugin, enter your SpringEdge API key, customise your message templates, and activate. No PHP coding, no API integration, no developer needed. The plugin is free and DLT compliant for Indian businesses.
100% Free
No license fee, no premium tier — the plugin is completely free
No-Code Setup
Install, enter API key, customise templates — done in 5 minutes
DLT Compliant
Supports DLT-registered templates for Indian telecom compliance
Key Features
Order Status SMS
Automatic SMS on new order, processing, shipped, delivered, completed, cancelled, and refunded status changes.
Admin Alerts
Notify store admins via SMS when new orders are placed, low stock is detected, or refunds are processed.
Custom Templates
Personalise SMS with dynamic placeholders — {order_id}, {customer_name}, {total}, {tracking_number}.
Delivery Reports
Track SMS delivery status from your SpringEdge dashboard with real-time delivery reports.
Supported SMS Events
The plugin triggers SMS on these WooCommerce order status transitions:
New Order
Customer receives order confirmation with order ID and total amount.
Processing
Customer is notified that their order is being prepared for shipment.
Shipped
Shipping notification with tracking number and estimated delivery date.
Delivered
Delivery confirmation SMS when the order reaches the customer.
Cancelled
Cancellation confirmation with refund details if applicable.
Refunded
Refund confirmation SMS with amount and expected credit timeline.
Installation
1. Install Plugin
Go to WordPress Admin → Plugins → Add New. Search for "SpringEdge SMS" or upload the plugin ZIP file.
2. Enter API Key
Go to WooCommerce → Settings → SpringEdge SMS. Enter your API key and sender ID.
3. Customise Templates
Edit the SMS template for each order status. Use placeholders like {order_id}, {customer_name}, {total}.
4. Activate
Enable the statuses you want to trigger SMS and save. Place a test order to verify delivery.